73% Of Customers Think Consumer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't pleased with ratings alone.

Written reviews make the stats appear more genuine which is what the potential clients are looking for. Almost a 3rd of customers state written reviews are the only function that makes them think the sites' reviews are helpful and relevant.

Source: Fan and Fuel

53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.

Today's buyers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

86 Percent Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

If A Business Takes Care Of Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Company

Clients don't expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Clients Might Spend 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users describe your product or service, the more money you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

89% Of Clients Browse A Companies Responses To Reviews

Not only do a lot of shoppers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.

Source: Brightlocal

70 Percent Of Customers Choose To Learn About A Business By Means Of Posts And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it deserves attempting a different approach too. Reviews are by far the best method to discover the truth about a service or product.

Source: Statuslabs

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of consumer reviews remain without a reaction. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of consumers, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Site

Normally, 142 million customers go to Yelp every month. This is as great a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US shoppers consider reviews as 'very influential'.

To illustrate the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how captivating your marketing is, you still require customer reviews. There's no other way around it. Consumers are still willing to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

More Than Half Of Individuals Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz