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US Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different aspects of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American customers.
Source: Statista
Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of customer reviews remain without a reaction. That's too bad, due to the fact that those companies are losing clients that way.
Source: Review Trackers
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to choose a medical professional or an attorney.
Young people (age 18-35) are even more likely to work with an expert based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
74% Of Regional Businesses Have At A Minimum, 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Looking at online scores data, we found out that a business needs to have at least 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
One-half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated material has an unassailable impact on consumers.
If businesses think of the power of client reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
89% Of Customers Review A Companies Reactions To Reviews
Not only do many customers read the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
89% Of Customers Prefer To Read Reviews On Their Smartphones
Be it via an app or a mobile web browser, people young and old prefer to read reviews on their cell phones.
Source: Statista
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a brand-new car and there are several models which fit your requirements. How do you select the best one for you? Well, you read reviews.
With the help of other consumers, you manage to pick one that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
82% Of Consumers Check Out Review Websites Due To The Fact That They Want To Buy An Item Or A Service And Wish To Get The Truth About Business Products And Services.
Review sites are places that people go to get the facts about a business, service or product . Users come due to the fact that they have actually currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
83 Percent Of Consumers Do Not Rely On Advertising
The traditional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements pick to focus on consumers' suggestions online.
Source: Statuslabs
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Picking A Service Provider
When consumers need to choose a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Clients
24% of US buyers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, concur that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.
Source: RevLocal