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73 Percent Of Customers Think Consumer Reviews Are More Important Than Star And Number Ratings
Online review data make it clear people aren't satisfied with scores alone.
Consumer reviews make the statistics appear more genuine which is what the would-be clients are trying to find. Practically a 3rd of consumers state written reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to pick a doctor or an attorney.
Younger people (age 18-35) are much more likely to work with a professional based upon online reviews. Only 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
74 Percent Of Local Businesses Have At Least One Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Taking a look at online scores data, we learnt that a company requires to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
Only 6 Percent Of Customers Do Not Trust Consumer Reviews At All
According to customer review statistics, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do miracles in regards to conversions.
A single review can have a substantial impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
90 Percent Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your site.
Source: Martech Zone
95% Of Dissatisfied Customers Will Return To A Company If A Company Makes An Effort To Resolve Problems Quickly And Effectively
Customers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Consumers Might Invest 31% More With A Business That Has Great Reviews
Pay attention to this fact. The better other users explain your product or service, the more money you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Generally two-thirds of companies have good and outstanding ratings. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal
Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
The Average Review Word Count Has Become 65% Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers