67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

When clients have to pick a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews stay without a response. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

74% Of Local Businesses Have At Least One Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online scores statistics, we discovered that a business needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of clients, who focus on the number of reviews is presently at 46 percent.

Source: Brightlocal

77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients fairly generally prosper, review websites help make sure of that.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

72% Of Customers Will Not Take Action Before They Read Some Reviews

No matter how enticing your marketing is, you still need customer reviews. There is no way around it. Clients are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

60% Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and score stats reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

Just 6 Percent Of Customers Do Not Rely On Client Reviews At All

According to customer review stats, a whopping 19% of customers always rely on online reviews and never ever a purchase without reading reviews initially.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Customers

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those very same customers are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Therefore, buying decisions are made quickly.

Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an unassailable influence on customers.

If businesses think of the power of customer reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick a doctor or a lawyer.

Younger people (age 18-35) are much more inclined to employ an expert based on online reviews. Only 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters