Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a brand-new vehicle and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.

With the help of other consumers, you quickly pick one that works for you. That's how favorable reviews convert consumers into clients.

Source: Consumer Affairs

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick a doctor or an attorney.

Younger people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Over Half Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are surprisingly the more opinionated ones.

Source: Statista

Most Popular Products Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of consumer reviews remain without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also affect our purchasing preferences.

According to social reviews stats, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of 5 users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews

Communicating with your customers builds their trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you may anticipate, customers who feel this way are more willing to spend more money with a company.

Source: Statuslabs

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses actually use them.

Although we now understand why customer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read a lot more reviews to get a clear view of how the business is in fact doing. Do not depend upon that statistic alone.

Source: Brightlocal

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat customers fairly normally succeed, review websites help make sure of that.

Source: Statuslabs

90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone