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89% Of Buyers Prefer To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile internet browser, customers prefer to read reviews on their mobile phones.
Source: Statista
Only 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to client review statistics, a tremendous 19 percent of consumers always trust online reviews and never ever a purchase without reading reviews first.
Source: Statista
89% Of Consumers Browse A Companies Responses To Reviews
Not only do the majority of individuals read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs
63.6% Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
These online review stats show the basic popularity of a website can only presume when it pertains to trust.
Source: Review Trackers
83% Of All Young Shoppers Were Invited To Submit A Review Recently
Of those asked, 80% of clients did leave a review. In general, companies have actually asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated content can do wonders in regards to conversions.
A single review can have an enormous influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent boost.
Source: RevLocal
30% Of Customers Feel Favorable To A Business Which Answers Online Reviews
Communicating with your customers develops trust. Even something like reacting to their reviews and remarks can make them feel appreciated.
As you might expect, customers who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too
We already touched upon the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Customers expect to see some unfavorable reviews.
Source: Capterra
Reviews Posted On Twitter Can Grow Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Google Represents 57.5% Of All Reviews Across The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats place customers' reviews as the most credible source of suggestions. Online reviews normally bring the very same weight as guidance from friends and family.
Source: Brightlocal