89% Of Customers Prefer To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their cell phones.

Source: Statista

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

When clients need to select a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

63.6% Of Consumers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics reveal the basic popularity of a website can just go so far.

Source: Review Trackers

60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and ranking stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the massive effect user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a business's reputation doesn't affect simply the consumers. Prospective employees likewise take a look at scores and take a look at reviews.

Source: Deloitte

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

US Consumers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat customers well usually succeed, review websites help make sure of that.

Source: Statuslabs

Most Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a new car and there are several models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other customers, you manage to decide on one that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

77% Of Clients Would Leave A Review If They Were Asked

More than a 35% would leave a review to educate others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

83 Percent Of Clients Don't Trust Advertising

The traditional channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust ads select to take notice of consumers' suggestions online.

Source: Statuslabs

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Clients

24% of US consumers consider reviews as 'extremely influential'.

To show the significance of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those same clients are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two thirds of businesses have great and exceptional ratings. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal