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Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Because the huge majority of consumers check out reviews, you'd want yours to be inviting to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A Lot Of Best-selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower score really helps your overall score.
According to client rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and score data show people value the viewpoint of peers more than any other content.
Source: Collective Bias
90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our buying decisions.
According to social media reviews data, Facebook affects the majority of users' purchase decisions.
Facebook reviews statistics reveal that four out of five users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
77% Of Buyers Don't Trust Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the huge effect user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
If They Were Asked, 77% Of Consumers Would Undoubtedly Leave A Review
More than a 35% would do it to advise others about their customer experience and 24% would rather direct their review to the company itself.
Over a 26% would want to leave a review to assist other people with their choice making process.
Source: Podium
A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Revenue
Businesses that treat customers well usually succeed, review websites help make sure of that.
Source: Statuslabs
89% Of Clients Review A Companies Replies To Reviews
Not only do many individuals check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million customers go to Yelp on a monthly basis. This is as excellent a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By An Incredible 270%
User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
83% Of All Young Buyers Were Invited To Give A Review Recently
Of those invited, 80% of customers did post a review. In general, companies have asked 66% of all customers to give a review on their company.
Source: Brightlocal
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics position customers' reviews as the most reliable source of recommendations. Online reviews generally bring the same weight as advice from friends and family.
Source: Brightlocal