77% Of Users Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

Reviews Shared On Twitter Can Help Boost Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Picking A Service Provider

When consumers have to choose a service provider, reviews have a massive impact on their decision.

Source: DemandGenReport

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70 Percent Of Customers Prefer To Find Out About A Business Via Posts And Reviews, Instead Of Advertisements

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are by far the very best way to discover the truth about a product or service.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize A Service

This stat is one of lots of that illustrate the importance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your consumers delighted is more vital than ever.

57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with a best five star ranking.

Source: Brightlocal

86 Percent Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you offer them a good experience.

Source: Brightlocal

73 Percent Of Customers Believe Client Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with ratings alone.

Consumer reviews make the stats appear more authentic which is what the potential clients are trying to find. Nearly a third of consumers say written reviews are the only feature that makes them believe the sites' reviews are beneficial and relevant.

Source: Fan and Fuel

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of consumers, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated material has an indisputable influence on customers.

They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Keeping in touch with your clients builds their trust. Even something easy like reacting to their reviews and remarks can make them feel appreciated.

As you might expect, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Statistics reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of client reviews remain without a response. That's regrettable, since those companies are losing clients that way.

Source: Review Trackers

Only 6% Of Customers Do Not Trust Client Reviews At All

According to customer review stats, a massive 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Looking at online ratings stats, we discovered that a company needs to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

52% Of Consumers Rely On A Product More If It Has Negative Reviews Too

We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. People anticipate to see some negative reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star score is the first thing customers see. Still, users take note of other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista