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15% Of People Do Not Trust Businesses Without Having Online Reviews
No trust means no interactions. 15 percent of possible customers won't even consider doing business with a company they can't find opinions about.
Source: Statuslabs
89% Of Customers Browse A Companies Feedback To Reviews
Not only do many individuals read the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Generally two thirds of companies have great and awesome scores. Only 5% of companies have a rating below 3 stars.
Source: Brightlocal
89% Of Consumers Prefer To Read Reviews On Their Mobile Devices
Be it via an app or a mobile internet browser, individuals choose to read reviews on their smart phones.
Source: Statista
Positive Reviews Encourage 68% Of Customers To Use Local Businesses
Considering that the huge majority of customers check out reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
73 Percent Of Customers Think Client Reviews Are More Crucial Than Star And Number Ratings
Online review stats make it clear individuals aren't pleased with scores alone.
Written reviews make the statistics appear more genuine which is what the prospective clients are looking for. Practically a third of consumers say composed reviews are the only feature that makes them believe the sites' reviews are helpful and pertinent.
Source: Fan and Fuel
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger individuals know the worth of being informed. User-generated material has an unassailable impact on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a new automobile and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.
With the help of other consumers, you manage to decide on one that works for you. That's how positive reviews convert customers into clients.
Source: Consumer Affairs
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read much more reviews to get a better idea of how business is really doing. Don't depend on that fact alone.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management statistics suggest a company's reputation doesn't impact just the consumers. Potential employees also look at ratings and read reviews.
Source: Deloitte