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86% Of Consumers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
91% Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most credible source of recommendations. Online reviews usually bring the very same weight as suggestions from loved ones.
Source: Brightlocal
77% Of Customers Would Undoubtedly Post A Review If They Were Asked
More than a 35% would do it to advise others about their client experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to leave a review to assist other individuals with their choice making process.
Source: Podium
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses really make use of them.
Although we now understand why customer reviews are so effective, many businesses obviously do not.
Source: LsaInsider
Most Best Selling Items Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower rating actually helps your overall score.
According to consumer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
89% Of Customers Browse A Companies Replies To Reviews
Not only do the majority of consumers check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
15% Of Visitors Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15 percent of prospective customers won't even think about working with a business they can't find opinions about.
Source: Statuslabs
67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
When consumers need to select a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and ranking statistics show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management stats suggest a business's reputation doesn't affect simply the customers. Prospective employees also look at rankings and read reviews.
Source: Deloitte
83% Of Clients Don't Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements select to take notice of customers' recommendations online.
Source: Statuslabs
73 Percent Of Customers Believe Written Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear people aren't satisfied with ratings alone.
Client reviews make the statistics appear more authentic which is what the would-be clients are looking for. Almost a third of consumers state written reviews are the only feature that makes them believe the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Published On Twitter Can Increase Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
89% Of Shoppers Prefer To Read Reviews On Their Mobile Devices
Be it via an app or a mobile web browser, most people prefer to read reviews on their mobile phones.
Source: Statista