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88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management statistics suggest a business's reputation does not impact simply the customers. Potential team members also look at ratings and read reviews.
Source: Deloitte
30% Of Clients Feel Positive About A Business Which Responds To Online Reviews
Staying connected with your clients develops trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.
As you may expect, clients who feel this way are ready to invest more money with a business.
Source: Statuslabs
Visitors Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, buying decisions are made quickly.
Online reviews are undoubtedly convincing, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% boost.
Source: RevLocal
83 Percent Of Consumers Don't Rely On Advertising
The conventional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to take notice of customers' suggestions online.
Source: Statuslabs
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people read much more reviews to get an idea of how the business is in fact doing. Do not depend on that statistic alone.
Source: Brightlocal
15% Of Users Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of prospective consumers won't even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use An Organisation
This stat is among numerous that illustrate the value of online rankings. Now that news of customer fulfillment travels this quick, keeping your clients happy is more crucial than ever.
57% of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for services with a perfect five star ranking.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out client reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
More youthful individuals understand the value of being informed. User-generated material has an indisputable effect on customers.
They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
73 Percent Of Customers Believe Client Reviews Are More Important Than Star And Number Ratings
Online review data make it clear people aren't satisfied with ratings alone.
Written reviews make the statistics appear more authentic which is what the would-be customers are searching for. Almost a third of consumers say written reviews are the only function that makes them believe the sites' reviews are appropriate and useful.
Source: Fan and Fuel
89% Of Customers Browse A Companies Reactions To Reviews
Not only do the majority of consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70%
One negative review is enough for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats put consumers' reviews as the most reliable source of suggestions. Online reviews usually bring the exact same weight as recommendations from family and friends.
Source: Brightlocal
90% Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about very first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
Online Product Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270%
User review stats show the purchase probability for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
83% Of All Young Consumers Were Invited To Post A Review Recently
Of those asked, 80% of customers did submit a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal