88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats suggest a company's reputation does not affect simply the customers. Prospective team members likewise look at ratings and read reviews.

Source: Deloitte

Negative Reviews Can Improve Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review data, people devote more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Considering that the huge bulk of customers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Just 6% Of Customers Do Not Trust Client Reviews At All

According to consumer review stats, a whopping 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to purchase a brand-new car and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose a model that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

86% Of Customers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you provide them an excellent experience.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Definitely Leave A Review

More than a 35% would do it to educate others about their consumer experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to post a review to assist other people with their decision making process.

Source: Podium

67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When customers need to select a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

No matter how enticing your marketing is, you still require consumer reviews. There's no way around it. Consumers are still ready to hear you out, however they rely on other people more.

Source: My Testimonial Engine

Over Half Of Shoppers Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated material can do wonders in regards to conversions.

A single review can have a massive effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% increase.

Source: RevLocal

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also influence our purchasing decisions.

According to social reviews statistics, Facebook affects the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics reveal that four out of 5 users are most likely to trust a local business.

Source: RevLocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Company

This stat is among lots of that show the significance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your consumers happy is more vital than ever.

57 percent of customers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for companies with a perfect five star score.

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. However, they recognize the huge effect user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those exact same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks