53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews go on without a reaction. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers

People Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Therefore, buying choices are made rapidly.

Online reviews are certainly persuasive, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

Younger people know the worth of being informed. User-generated material has an indisputable effect on customers.

They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out much more reviews to get a clear view of how business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and ranking data show people value the viewpoint of peers more than any other content.

Source: Collective Bias

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats place consumers' reviews as the most reliable source of recommendations. Online reviews usually carry the same weight as guidance from family and friends.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a new vehicle and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to decide on one that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

83 Percent Of Customers Don't Trust Advertising

The traditional channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust ads select to focus on customers' suggestions online.

Source: Statuslabs

If A Business Takes Care Of Problems Quickly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Business

Clients do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there is absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

The Average Review Length Has Actually Become 65% Much Shorter Since 2010

Currently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

89% Of Shoppers Like To Read Reviews On Their Cell Phones

Be it via an app or a mobile browser, people today choose to read reviews on their phones.

Source: Statista

Most Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal