Positive Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Since the vast bulk of customers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'very often'.

Source: Trust You

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Customers anticipate to see some unfavorable reviews.

Source: Capterra

89% Of Customers Want To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, people choose to read reviews on their mobile phones.

Source: Statista

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Communicating with your clients establishes trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are happy to invest more money with a company.

Source: Statuslabs

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated material can do miracles in terms of conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% boost.

Source: RevLocal

US Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA consumers.

Source: Statista

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review stats show that 63% of client reviews stay without a reaction. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

Reviews Shared On Twitter Can Help Grow Revenues By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

If They Were Asked, 77% Of Customers Would Likely Leave A Review

More than a 35% would leave a review to notify others about their consumer experience and 24% would rather direct their review to the business itself.

Over a 26% would want to submit a review to help other individuals with their decision making process.

Source: Podium

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics show a business's reputation does not affect simply the consumers. Potential employees also take a look at rankings and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star score is the first thing customers see. Still, users focus on other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Usually, 142 million consumers visit Yelp monthly. This is as great a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

Customers Could Spend 31% More With A Business That Has Great Reviews

Focus on this fact. The more detailed other users explain your service or product, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. However, they recognize the huge effect user scores have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews

Regardless of how enticing your marketing is, you still require client reviews. There's no way around it. Customers are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine