73% Of Consumers Think Written Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the stats appear more genuine which is what the potential consumers are looking for. Almost a third of customers say composed reviews are the only feature that makes them believe the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

83% Of All Young Shoppers Were Asked To Submit A Review Recently

Of those asked, 80% of clients did submit a review. Overall, businesses have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing preferences.

According to social reviews statistics, Facebook impacts over half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics expose that four out of five users are most likely to rely on a local business.

Source: RevLocal

53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews stay without a reaction. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

77% Of Clients Would Definitely Give A Review If They Were Asked

More than a 35% would leave a review to inform others about their consumer experience and 24% would definitely direct their review to the company itself.

Over a 26% would want to submit a review to help other individuals with their decision making process.

Source: Podium

89% Of Buyers Prefer To Read Reviews On Their Mobile Devices

Be it via an app or a mobile browser, people young and old prefer to read reviews on their phones.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a brand-new car and there are several models which fit your criteria. How do you select the best one for you? Well, you read reviews.

With the help of other customers, you manage to select a model that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. However, they recognize the enormous impact user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats indicate a business's reputation does not affect just the clients. Prospective team members also take a look at ratings and read reviews.

Source: Deloitte

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Overall 2 out of 3 companies have excellent and awesome ratings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star score is the first thing customers see. Still, users take notice of other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat consumers honorably usually flourish, review websites help make certain of that.

Source: Statuslabs

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'really frequently'.

Source: Trust You