A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat consumers honorably normally prosper, review websites help make sure of that.

Source: Statuslabs

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your clients establishes trust. Even something as simple as responding to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are going to invest more money with a business.

Source: Statuslabs

The Average Review Length Has Become 65% Much Shorter Since 2010

As of late reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated material can do miracles in terms of conversions.

A single review can have an enormous effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44% boost.

Source: RevLocal

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Data reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Software Reviews Influence Over 98% Of All Buyers

18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

91% Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review stats position clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the exact same weight as advice from friends and family.

Source: Brightlocal

60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and ranking statistics reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Overall two thirds of businesses have excellent and good scores. Only 5% of businesses have a rating below 3 stars.

Source: Brightlocal

95% Of Unsatisfied Consumers Will Return To A Company If A Company Manages To Resolve Issues Quickly And Effectively

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

83 Percent Of Consumers Do Not Rely On Advertising

The standard channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements pick to take notice of consumers' suggestions online.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star rating is the first thing consumers see. Still, users take note of other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

89% Of Customers Browse A Companies Responses To Reviews

Not only do most individuals read the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's buyers are smart and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an indisputable influence on customers.

If businesses think of the power of customer reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. People anticipate to see some unfavorable reviews.

Source: Capterra

The Majority Of Individuals Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are obviously the more vocal ones.

Source: Statista