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A Lot Of Best-selling Items Have An Average Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to customer rating stats, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat consumers fairly generally flourish, review sites help make certain of that.
Source: Statuslabs
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a brand-new vehicle and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly decide on one that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
98% Of Yelp's Browsers Purchased From A Business They Found On The Website
Typically, 142 million customers visit Yelp monthly. This is as good a time as any if you have not declared your free Yelp business page.
Source: RevLocal
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. However, they recognize the massive effect user scores have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Buyers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, buying decisions are made quickly.
Online reviews are undoubtedly persuasive, yet marketers haven't always come to value the power of them.
Source: Martech Zone
Reviews Posted On Twitter Can Help Increase Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Corresponding with your clients creates trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.
As you might expect, clients who feel this way are ready to spend more money with a company.
Source: Statuslabs
83% Of All Young Buyers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did post a review. Overall, companies have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star ranking is the first thing consumers see. Still, users pay attention to other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American customers.
Source: Statista
One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses
Younger people understand the worth of being informed. User-generated material has an unassailable impact on customers.
They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
70 Percent Of Customers Choose To Discover A Business Through Short Articles And Reviews, Rather Than Ads
Ads are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the very best way to discover the truth about a product or service.
Source: Statuslabs
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally ads.
Source: Martech Zone
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a business's reputation does not impact just the consumers. Potential employees likewise look at scores and take a look at reviews.
Source: Deloitte