73% Of Consumers Think Client Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the statistics appear more authentic which is what the prospective consumers are trying to find. Almost a 3rd of consumers say composed reviews are the only function that makes them think the sites' reviews are pertinent and useful.

Source: Fan and Fuel

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated material has an unassailable impact on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of consumers, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

Due To The Fact That They Want To Purchase A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Visit Review Websites.

Users come since they have already formed a buying decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

A Lot Of Popular Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to customer rating stats, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Stats reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a legal representative or a doctor.

Younger people (age 18-35) are much more inclined to employ an expert based on online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to consumer review statistics, a massive 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a brand-new car and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other people, you quickly pick one that works for you. That's how positive reviews transform customers into clients.

Source: Consumer Affairs

53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews go on without a reaction. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

63.6% Of Consumers Check Out Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the general appeal of a website can only go so far when it pertains to trust.

Source: Review Trackers

If They Were Asked, 77% Of Consumers Would Definitely Post A Review

More than a 35% would post a review to inform others about their consumer encounter and 24% would probably direct their review to the business itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most reliable source of suggestions. Online reviews typically carry the very same weight as guidance from friends and family.

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website

Normally, 142 million consumers go to Yelp on a monthly basis. This is as great a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat customers honorably normally flourish, review websites help make sure of that.

Source: Statuslabs

90 Percent Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone