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Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies really utilize them.
Although we now know why client reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also
We already touched upon the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.
Source: Capterra
86% Of Customers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they spend at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
82 Percent Of Consumers Visit Review Websites Since They Wish To Acquire An Item Or A Service And Wish To Get The Facts About The Businesses Products And Services.
Users come because they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By A Whopping 270 Percent
User review statistics show the purchase possibility for an item with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
More Than Half Of Consumers Won't Use An Organisation If It Has Less Than A 4 Star Ranking
This stat is one of lots of that illustrate the importance of online scores. Now that news of consumer fulfillment travels this quick, keeping your clients delighted is more important than ever.
57 percent of customers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11% looked just for businesses with a perfect five star rating.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to select an attorney or a medical professional.
Young people (age 18-35) are even more inclined to work with an expert based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
Reviews Shared On Twitter Can Boost Revenues By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of client reviews go on without a reply. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
Software Application Reviews Impact Over 98 Percent Of All Buyers
18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra