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70 Percent Of Consumers Prefer To Find Out About A Business Via Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
Customers Could Invest 31 Percent More With A Business That Has Great Reviews
Take notice of this fact. The more detailed other users describe your product and services, the more cash you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews
Staying connected with your customers establishes trust. Even something as simple as reacting to their reviews and comments can make them feel valued.
As you may anticipate, customers who feel this way are going to invest more money with a company.
Source: Statuslabs
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out customer reviews, agree that it increases their buying confidence.
Companies use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
Nowadays reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat clients fairly usually succeed, review websites help make sure of that.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews Worldwide
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
88% Of Executives Judge Reputation Risk As A Leading Business Issue
Reputation management statistics suggest a business's reputation doesn't affect just the clients. Prospective employees also look at scores and take a look at reviews.
Source: Deloitte
83% Of All Young Shoppers Were Asked To Give A Review Recently
Of those invited, 80% of consumers did post a review. In general, businesses have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our purchasing decisions.
According to social reviews stats, Facebook impacts over half of users' purchase choices.
Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
These online review stats show the basic popularity of a website can just go so far when it comes to trust.
Source: Review Trackers
53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's consumers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies actually make use of them.
Although we now know why consumer reviews are so effective, many businesses apparently do not.
Source: LsaInsider
91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review stats put consumers' reviews as the most credible source of suggestions. Online reviews usually bring the very same weight as suggestions from friends and family.
Source: Brightlocal