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61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two thirds of businesses have great and exceptional rankings. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a brand-new vehicle and there are several models which fit your criteria. How do you select the very best one for you? Well, you read reviews.
With the help of other customers, you quickly pick a model that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
Customers Might Invest 31 Percent More With A Business That Has Great Reviews
Pay attention to this statistic. The better other users explain your services or product, the more cash you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
Only 6% Of Consumers Don't Rely On Customer Reviews At All
According to consumer review statistics, a massive 19 percent of consumers always trust online reviews and never ever a buy without reading reviews initially.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site
Typically, 142 million consumers go to Yelp every month. This is as great a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star rating is the first thing customers see. Still, users pay attention to other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA customers.
Source: Statista
Users Reading Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done quicker. For that reason, buying decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
Reviews Published On Twitter Can Help Boost Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
More youthful individuals know the worth of being informed. User-generated material has an unassailable effect on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
Over Half Of People Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista
30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews
Keeping in touch with your customers creates trust. Even something like responding to their reviews and comments can make them feel appreciated.
As you may anticipate, clients who feel this way are more willing to spend more money with a company.
Source: Statuslabs
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do wonders in regards to conversions.
A single review can have an enormous impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% increase.
Source: RevLocal
83% Of All Younger Buyers Were Invited To Submit A Review Recently
Of those asked, 80% of customers did give a review. Overall, businesses have asked 66% of all customers to give a review on their business.
Source: Brightlocal
The Typical Review Word Count Has Become 65% Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews
No matter how tempting your marketing is, you still require customer reviews. There's no other way around it. Clients are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
89% Of Customers Read A Businesses Replies To Reviews
Not only do most clients check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista