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Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are basically ads.
Source: Martech Zone
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Customers expect to see some negative reviews.
Source: Capterra
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.
Companies use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
89% Of Consumers Browse A Companies Replies To Reviews
Not only do the majority of clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US consumers consider reviews as 'extremely influential'.
To show the value of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those same customers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'constantly' or 'extremely often'.
Source: Trust You
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing preferences.
According to social media reviews statistics, Facebook impacts over half of users' purchase choices.
Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
70% Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read many more reviews to get an idea of how the business is in fact doing. Do not depend on that figure alone.
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a new car and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other customers, you quickly choose one that works for you. That's how favorable reviews transform customers into consumers.
Source: Consumer Affairs
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
60 Percent Of Customers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and ranking stats show people value the viewpoint of peers more than any other content.
Source: Collective Bias
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
If They Were Asked, 77% Of Clients Would Likely Give A Review
More than a 35% would leave a review to educate others about their client experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to submit a review to help other individuals with their decision making process.
Source: Podium
86% Of Consumers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
73% Of Customers Think Client Reviews Are More Important Than Star And Number Ratings
Online review data make it clear individuals aren't satisfied with scores alone.
Customer reviews make the stats appear more authentic which is what the prospective clients are looking for. Almost a third of consumers say composed reviews are the only function that makes them believe the sites' reviews are useful and appropriate.
Source: Fan and Fuel
Online Product Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270%
User review statistics show the purchase possibility for an item with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
More youthful individuals know the value of being informed. User-generated content has an indisputable effect on customers.
They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal