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Google Accounts For 57.5 Percent Of All Reviews World-wide
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
82% Of Customers Visit Review Sites Due To The Fact That They Want To Acquire A Service Or A Product And Wish To Get The Facts About The Businesses Product Or Services.
Users come because they have actually currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about very first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
If A Company Manages To Solve Problems Quickly And Effectively, 95% Of Disappointed Clients Will Return To A Business
Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there is absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
74 Percent Of Local Businesses Have At Least 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Taking a look at online ratings stats, we found out that a business needs to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
More youthful people know the value of being informed. User-generated content has an indisputable impact on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Favorable Reviews Encourage 68 Percent Of Consumers To Use Local Businesses
Because the large bulk of customers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews stay without a reply. That's regrettable, since those businesses are losing consumers that way.
Source: Review Trackers
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out many more reviews to get a clear view of how business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business
The star rating is the first thing consumers see. Still, users pay attention to other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States consumers.
Source: Statista