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52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Too
We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Customers expect to see some negative reviews.
Source: Capterra
83% Of All Younger Buyers Were Asked To Submit A Review Recently
Of those invited, 80% of clients did submit a review. In general, businesses have asked 66% of all customers to post a review on their business.
Source: Brightlocal
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase likelihood for an item with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
Because They Desire To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Go To Review Websites.
Review sites are places that people go to get the truth about a business, service or product . Since they have currently formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
70% Of Consumers Prefer To Find Out About A Business By Means Of Reviews And Articles, Rather Than Ads
Ads are all well and good, however it deserves trying a different approach also. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs
30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews
Staying connected with your clients establishes trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are happy to spend more cash with a business.
Source: Statuslabs
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'constantly' or 'very often'.
Source: Trust You
If They Were Asked, 77% Of Clients Would Likely Post A Review
More than a 35% would submit a review to advise others about their consumer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would want to leave a review to help other people with their choice making process.
Source: Podium
If A Business Manages To Solve Issues Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business
Consumers don't anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
American Consumers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different elements of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US clients.
Source: Statista