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15% Of Visitors Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of possible consumers won't even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers anticipate to see some negative reviews.
Source: Capterra
Just 6% Of Customers Do Not Trust Customer Reviews At All
According to client review data, a massive 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'really frequently'.
Source: Trust You
Clients Might Invest 31% More With A Business That Has Fantastic Reviews
Pay attention to this statistic. The better other users describe your service or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
83% Of All Young Customers Were Invited To Submit A Review Recently
Of those invited, 80% of customers did leave a review. Overall, businesses have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose an attorney or a doctor.
Young people (age 18-35) are much more likely to hire a professional based upon online reviews. Only 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
People Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. For that reason, purchasing decisions are made quickly.
Online reviews are obviously convincing, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Google Accounts For 57.5% Of All Reviews Globally
Google is in the lead here, followed by Facebook as a remote second.
These the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star ranking is the first thing consumers see. Still, users take note of other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States consumers.
Source: Statista
53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's shoppers are wary and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management statistics show a company's reputation does not impact simply the clients. Prospective employees also look at ratings and take a look at reviews.
Source: Deloitte
89% Of Customers Browse A Companies Responses To Reviews
Not only do most clients read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.
Source: Brightlocal
83 Percent Of Clients Don't Trust Advertising
The standard channels to reach clients aren't as prominent as they utilized to be. Many users who no longer trust ads select to take notice of clients' suggestions online.
Source: Statuslabs