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Google Accounts For 57.5 Percent Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a far-off second.
These the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
82 Percent Of Consumers Check Out Review Websites Because They Wish To Purchase A Product Or A Service And Wish To Get The Truth About The Businesses Product Or Services.
Review websites are locations that people go to get the truth about a business, service or product . Users come due to the fact that they have currently formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
One-half Of All Millennial's "Constantly" Read Online Reviews For Companies
Younger people know the value of being informed. User-generated content has an unassailable impact on consumers.
If businesses think of the power of customer reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
Just 6% Of Customers Do Not Trust Client Reviews At All
According to customer review data, a whopping 19% of customers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
52% Of Consumers Rely On A Product More If It Has Negative Reviews Also
We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically two thirds of businesses have outstanding and great scores. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of consumers, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
89% Of Consumers Browse A Companies Responses To Reviews
Not only do many customers read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
Most Popular Items Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower rating actually helps your overall rating.
According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the producer states. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also affect our purchasing preferences.
According to social reviews statistics, Facebook impacts more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are likely to rely on a local business.
Source: RevLocal