Only 6 Percent Of Customers Do Not Rely On Client Reviews At All

According to consumer review stats, a whopping 19 percent of consumers always rely on online reviews and never a purchase without checking out reviews first.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Service

This stat is one of many that show the value of online ratings. Now that news of consumer satisfaction travels this quick, keeping your consumers delighted is more vital than ever.

57 percent of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for businesses with a best five star score.

Source: Brightlocal

98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million consumers go to Yelp monthly. If you haven't claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of consumer reviews stay without a response. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

Clients Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. Purchasing decisions are made rapidly.

Online reviews are obviously convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

77% Of Customers Would Likely Leave A Review If They Were Asked

More than a 35% would do it to inform others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would want to submit a review to assist other people with their choice making process.

Source: Podium

90 Percent Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Consumers Could Invest 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users explain your services or product, the more money you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Communicating with your customers builds their trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are ready to spend more cash with a company.

Source: Statuslabs

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat clients fairly normally succeed, review websites help ensure of that.

Source: Statuslabs

91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review stats place clients' reviews as the most trustworthy source of suggestions. Online reviews generally carry the exact same weight as advice from family and friends.

Source: Brightlocal

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have a huge effect on their decision when customers have to pick a solution provider.

Source: DemandGenReport

73% Of Customers Believe Written Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the prospective consumers are looking for. Practically a third of consumers say composed reviews are the only feature that makes them believe the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Software Application Reviews Influence Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra