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64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To illustrate the significance of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those very same consumers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Company
This stat is among many that show the significance of online rankings. Now that news of client satisfaction travels this fast, keeping your consumers delighted is more vital than ever.
57% of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked only for companies with an ideal five star rating.
Source: Brightlocal
49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of clients, who take note of the number of reviews is presently at 46 percent.
Source: Brightlocal
74 Percent Of Regional Companies Have At A Minimum, 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online ratings statistics, we learnt that a business needs to have an average of 40 reviews before people "Award" it with a star.
Source: Brightlocal
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% increase.
Source: RevLocal
72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
No matter how eye-catching your marketing is, you still need consumer reviews. There's no other way around it. Clients are still willing to hear you out, however they rely on other people more.
Source: My Testimonial Engine
United States Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When people check out reviews, they focus on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.
Source: Statista
77% Of Users Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most credible source of recommendations. Online reviews normally carry the very same weight as guidance from loved ones.
Source: Brightlocal
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how business is really doing. Don't depend upon that figure alone.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company
The star score is the first thing consumers see. Still, users pay attention to other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.
Source: Statista
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and rating statistics reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
15% Of Users Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of possible clients will not even consider working with a company they can't find viewpoints about.
Source: Statuslabs
73% Of Consumers Think Client Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Consumer reviews make the statistics appear more authentic which is what the prospective customers are trying to find. Nearly a 3rd of consumers state composed reviews are the only function that makes them believe the websites' reviews are pertinent and helpful.
Source: Fan and Fuel