74% Of Regional Companies Have At Least One Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Looking at online scores statistics, we found out that a company needs to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. People expect to see some negative reviews.

Source: Capterra

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their buying confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's consumers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat consumers honorably generally succeed, review sites help make sure of that.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Submit A Review

More than a 35% would leave a review to notify others about their consumer experience and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and rating statistics show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

73% Of Customers Think Written Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear people aren't pleased with scores alone.

Written reviews make the statistics appear more authentic which is what the potential customers are searching for. Almost a 3rd of customers state composed reviews are the only feature that makes them believe the sites' reviews are helpful and appropriate.

Source: Fan and Fuel

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats show a company's reputation does not impact just the consumers. Prospective team members also take a look at ratings and take a look at reviews.

Source: Deloitte

The Majority Of People Aged 25 To 34 Published Reviews

According to Statista, the younger generations are purportedly the more vocal ones.

Source: Statista

Just 6% Of Customers Don't Trust Customer Reviews At All

According to consumer review statistics, a massive 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star score is the first thing customers see. Still, users take notice of other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States consumers.

Source: Statista

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be willing to share it if you offer them a great experience.

Source: Brightlocal

If A Company Handles Issues Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Return To A Business

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday