Majority Of Customers Won't Utilize A Service If It Has Less Than A 4 Star Rating

This stat is among many that illustrate the significance of online scores. Now that news of client satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57% of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for organizations with an ideal five star rating.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also affect our purchasing decisions.

According to social reviews statistics, Facebook affects over half of users' purchase decisions.

Facebook reviews stats expose that 4 out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

67% Of Customers Report Reviews Are A "Very Important" Factor When Picking A Solution Provider

Reviews have a huge effect on their decision when clients have to pick a service provider.

Source: DemandGenReport

Because They Desire To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Items And Services, 82% Of Consumers Visit Review Sites.

Users come since they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

70% Of Consumers Prefer To Find Out About A Business Through Reviews And Articles, Instead Of Advertisements

Ads are all well and good, however it's worth trying a different approach also. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of consumers, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

73% Of Consumers Think Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear people aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the potential customers are trying to find. Practically a 3rd of customers state composed reviews are the only feature that makes them believe the sites' reviews are helpful and appropriate.

Source: Fan and Fuel

Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business

Given that the large majority of customers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too

We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.

Source: Capterra

A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat clients well typically flourish, review sites help make sure of that.

Source: Statuslabs

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out much more reviews to get an idea of how business is in fact doing. Do not depend upon that statistic alone.

Source: Brightlocal

86% Of Consumers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them a good experience.

Source: Brightlocal