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USA Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews
When individuals read reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA consumers.
Source: Statista
67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Picking A Service Provider
When customers need to select a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
These online review stats show the basic appeal of a site can just go so far when it concerns trust.
Source: Review Trackers
15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15 percent of possible customers won't even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
82 Percent Of Consumers Go To Review Sites Because They Wish To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Product Or Services.
Users come since they have actually currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read much more reviews to get a better idea of how the business is actually doing. Don't depend upon that statistic alone.
Source: Brightlocal
72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews
No matter how tempting your marketing is, you still require customer reviews. There is no other way around it. Customers are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Just 6 Percent Of Consumers Don't Rely On Consumer Reviews At All
According to client review statistics, a massive 19% of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website
Typically, 142 million consumers go to Yelp every month. This is as great a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
83 Percent Of Clients Don't Rely On Advertising
The traditional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust advertisements pick to focus on consumers' recommendations online.
Source: Statuslabs
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.
Source: Capterra
Reviews Published On Twitter Can Help Increase Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick a legal representative or a doctor.
Younger people (age 18-35) are a lot more likely to work with a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
The Majority Of Individuals Aged 25-34 Posted Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista
30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews
Communicating with your consumers establishes trust. Even something as simple as responding to their comments and reviews can make them feel valued.
As you might expect, customers who feel this way are ready to invest more cash with a company.
Source: Statuslabs