83% Of All Young Buyers Were Invited To Leave A Review Recently

Of those asked, 80% of clients did leave a review. Overall, businesses have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect

Statistics reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

77% Of Clients Would Certainly Leave A Review If They Were Asked

More than a 35% would post a review to educate others about their consumer experience and 24% would rather direct their review to the business itself.

Over a 26% would want to submit a review to assist other individuals with their choice making process.

Source: Podium

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the significance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Customers anticipate to see some negative reviews.

Source: Capterra

70% Of Customers Choose To Find Out About A Business Via Reviews And Posts, Rather Than Advertisements

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat consumers honorably typically flourish, review websites help make sure of that.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our buying preferences.

According to social reviews data, Facebook affects over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

Software Application Reviews Impact Over 98% Of All Purchasers

18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

63.6% Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

These online review statistics reveal the general appeal of a website can only go so far when it concerns trust.

Source: Review Trackers

91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most credible source of recommendations. Online reviews generally bring the same weight as suggestions from friends and family.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

89% Of Consumers Choose To Read Reviews On Their Mobile Devices

Be it via an app or a mobile web browser, individuals prefer to read reviews on their mobile devices.

Source: Statista

Over Half Of Consumers Won't Use A Company If It Has Less Than A 4 Star Rating

This stat is one of lots of that illustrate the value of online scores. Now that news of consumer complete satisfaction travels this fast, keeping your customers pleased is more crucial than ever.

57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked only for organizations with an ideal five star score.

Source: Brightlocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. However, they understand the huge effect user scores have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

If A Business Manages To Fix Problems Quickly And Efficiently, 95% Of Unsatisfied Consumers Will Go Back To A Business

Customers don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday