Only 6% Of Consumers Don't Trust Client Reviews At All

According to customer review stats, a whopping 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

89% Of Clients Browse A Businesses Feedback To Reviews

Not only do a lot of clients read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of clients, who take note of the variety of reviews is currently at 46%.

Source: Brightlocal

Consumers Might Spend 31 Percent More With A Business That Has Terrific Reviews

Focus on this statistic. The more detailed other users explain your product and services, the more cash you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star score is the first thing customers see. Still, users take notice of other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

95% Of Disappointed Customers Will Return To A Company If A Company Deals With Problems Rapidly And Efficiently

Customers do not expect you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

83% Of All Younger Consumers Were Asked To Post A Review Recently

Of those asked, 80% of consumers did submit a review. Overall, businesses have actually asked 66% of all clients to leave a review on their company.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Visitors Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Purchasing choices are made rapidly.

Online reviews are obviously persuasive, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

91% Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics put customers' reviews as the most credible source of recommendations. Online reviews generally carry the very same weight as guidance from family and friends.

Source: Brightlocal

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

15 Percent Of Customers Don't Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of prospective customers will not even consider working with a company they can't find opinions about.

Source: Statuslabs

The Average Review Length Has Actually Become 65% Much Shorter Since 2010

In the present day reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Aspect

Statistics reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also influence our buying decisions.

According to social media reviews data, Facebook affects more than half of users' purchase decisions.

Facebook reviews stats reveal that four out of 5 users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

Google Represents 57.5 Percent Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a distant second.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

83% Of Customers Do Not Trust Advertising

The conventional channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust advertisements select to pay attention to customers' suggestions online.

Source: Statuslabs