More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70%

One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses

Given that the vast bulk of customers check out reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing customers see. Still, users focus on other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

Irrespective of how enticing your marketing is, you still require client reviews. There is no other way around it. Customers are still happy to hear you out, however they trust other people more.

Source: My Testimonial Engine

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Service

This stat is among lots of that show the significance of online rankings. Now that news of client satisfaction travels this quick, keeping your consumers delighted is more vital than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for organizations with a perfect five star ranking.

Source: Brightlocal

The Majority Of Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower ranking in fact helps your overall score.

According to consumer rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

60% Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and rating stats show people value the opinion of peers more than any other material.

Source: Collective Bias

86% Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Generally two-thirds of businesses have good and exceptional scores. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When consumers have to pick a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

The Typical Review Word Count Has Actually Become 65% Shorter Since 2010

In the present day reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to choose a doctor or a legal representative.

Young people (age 18-35) are much more inclined to work with a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation doesn't impact simply the consumers. Prospective employees likewise look at scores and read reviews.

Source: Deloitte

USA Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA clients.

Source: Statista

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our buying preferences.

According to social reviews statistics, Facebook impacts more than half of users' purchase choices.

Facebook reviews stats expose that four out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of customer reviews remain without a reaction. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers