67% Of Consumers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when customers have to select a service provider.

Source: DemandGenReport

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies really make use of them.

Although we now understand why customer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who pay attention to the variety of reviews is presently at 46 percent.

Source: Brightlocal

70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out much more reviews to get an idea of how business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a new car and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other consumers, you manage to select a model that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

Nowadays reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of tweet on twitter.

Source: Review Trackers

82 Percent Of Consumers Go To Review Sites Because They Want To Buy A Product Or A Service And Want To Get The Truth About Business Products And Services.

Review sites are places that customers go to get the truth about a service, product or business. Since they have actually currently formed a purchase decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat customers honorably usually succeed, review sites help ensure of that.

Source: Statuslabs

Consumers Could Invest 31% More With A Business That Has Fantastic Reviews

Take notice of this fact. The more detailed other users explain your service or product, the more cash you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz