89% Of Clients Read A Businesses Responses To Reviews

Not only do many consumers read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

72% Of Consumers Will Not Take Action Before They Read Some Reviews

Irrespective of how tempting your marketing is, you still need consumer reviews. There's no way around it. Consumers are still willing to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

If A Company Makes An Effort To Fix Problems Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Company

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

98% Of Yelp's Website Visitors Bought From A Business They Found On The Site

Typically, 142 million customers visit Yelp monthly. If you have not claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

When consumers have to pick a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our purchasing decisions.

According to social reviews stats, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

83% Of All Younger Clients Were Asked To Post A Review Recently

Of those invited, 80% of consumers did give a review. In general, companies have actually asked 66% of all clients to post a review on their company.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies in fact use them.

Although we now know why consumer reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star score is the first thing customers see. Still, users pay attention to other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.

Source: Statista

91% Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review stats position customers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the exact same weight as guidance from family and friends.

Source: Brightlocal

70 Percent Of Customers Prefer To Learn About A Business Through Posts And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are by far the best way to find the truth about a product or service.

Source: Statuslabs

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

At the present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally 2 out of 3 companies have excellent and awesome rankings. Only 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out a lot more reviews to get a better idea of how the business is actually doing. Don't depend upon that figure alone.

Source: Brightlocal