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Reviews Published On Twitter Can Help Increase Revenues By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star score is the first thing consumers see. Still, users focus on other factors too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.
Source: Statista
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
Lately reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
A Single Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated material can do miracles in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44% boost.
Source: RevLocal
15% Of Users Don't Trust Businesses Without Online Reviews
No trust suggests no interactions. 15 percent of potential consumers won't even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
United States Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US customers.
Source: Statista
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a new car and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other customers, you manage to pick a model that works for you. That's how favorable reviews transform customers into consumers.
Source: Consumer Affairs
52% Of Consumers Rely On A Product More If It Has Negative Reviews Also
We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. People expect to see some negative reviews.
Source: Capterra
67% Of Consumers Claim Reviews Are A "Very Important" Factor When Picking A Solution Provider
Reviews have an enormous impact on their decision when customers have to select a solution provider.
Source: DemandGenReport
89% Of Consumers Prefer To Read Reviews Using Their Smart Devices
Be it via an app or a mobile browser, people today prefer to read reviews on their mobile phones.
Source: Statista
91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews typically bring the exact same weight as advice from friends and family.
Source: Brightlocal
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really utilize them.
Although we now know why customer reviews are so effective, most businesses obviously do not.
Source: LsaInsider