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64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read client reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics show the basic popularity of a site can just go so far.
Source: Review Trackers
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a brand-new automobile and there are several models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.
With the help of other consumers, you manage to select a model that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
Most Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
73 Percent Of Customers Believe Written Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear individuals aren't pleased with scores alone.
Written reviews make the stats appear more genuine which is what the prospective consumers are trying to find. Practically a 3rd of consumers say written reviews are the only feature that makes them think the sites' reviews are relevant and useful.
Source: Fan and Fuel
A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Income
Businesses that treat customers honorably generally succeed, review websites help make sure of that.
Source: Statuslabs
72% Of Clients Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how captivating your marketing is, you still require customer reviews. There is no skirting around it. Clients are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
15% Of Customers Don't Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of potential clients will not even consider doing business with a company they can't find opinions about.
Source: Statuslabs
More Than Half Of Shoppers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are surprisingly the more opinionated ones.
Source: Statista
Reviews Shared On Twitter Can Improve Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Just 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to client review data, a massive 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews initially.
Source: Statista
Online Product Reviews About An Item Can Amplify Its Conversion Rate By An Incredible 270 Percent
User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
83% Of Consumers Do Not Trust Advertising
The conventional channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to focus on consumers' suggestions online.
Source: Statuslabs