49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

When consumers have to choose a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

Positive Reviews Motivate 68% Of Customers To Use Local Businesses

Given that the vast bulk of consumers check out reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a new car and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to select a model that works for you. That's how favorable reviews convert consumers into customers.

Source: Consumer Affairs

70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out many more reviews to get an idea of how the business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also influence our buying preferences.

According to social reviews data, Facebook affects over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that four out of five users are likely to trust a local business.

Source: RevLocal

Consumers Might Invest 31% More With A Business That Has Excellent Reviews

Pay attention to this statistic. The more detailed other users explain your product or service, the more money you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

89% Of Consumers Review A Companies Replies To Reviews

Not only do a lot of individuals check out the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Keeping in touch with your consumers builds their trust. Even something like responding to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

95% Of Dissatisfied Clients Will Return To A Company If A Business Makes An Effort To Fix Issues Rapidly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You

Just 6% Of Customers Don't Rely On Consumer Reviews At All

According to customer review data, a massive 19% of consumers always rely on online reviews and never a buy without checking out reviews initially.

Source: Statista

60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and rating statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the massive effect user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

89% Of Individuals Choose To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile browser, individuals prefer to read reviews on their smart phones.

Source: Statista

53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews stay without a response. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

Most Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

Half Of All Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated material has an indisputable effect on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal