A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients honorably usually succeed, review websites help ensure of that.

Source: Statuslabs

70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how the business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management statistics indicate a business's reputation does not affect simply the consumers. Prospective team members likewise look at ratings and take a look at reviews.

Source: Deloitte

67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

89% Of Customers Choose To Read Reviews Using Their Smart Devices

Be it through an app or a mobile browser, customers prefer to read reviews on their mobile devices.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star rating is the first thing customers see. Still, users pay attention to other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

People Reading Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies in fact use them.

Although we now know why consumer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

Just 6% Of Consumers Don't Rely On Consumer Reviews At All

According to client review data, a tremendous 19 percent of customers always trust online reviews and never a buy without checking out reviews initially.

Source: Statista

95% Of Unsatisfied Customers Will Return To A Company If A Company Makes An Effort To Fix Issues Rapidly And Effectively

Consumers do not anticipate you to be perfect. They do expect you to fix things when they go wrong. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs