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61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Typically 2 out of 3 businesses have great and exceptional ratings. Only 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to pick a legal representative or a doctor.
Young people (age 18-35) are even more inclined to work with a professional based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
Only 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses in fact utilize them.
Although we now know why customer reviews are so effective, many businesses obviously don't.
Source: LsaInsider
Reviews Shared On Twitter Can Help Grow Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270%
User review stats show the purchase likelihood for an item with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
89% Of Clients Review A Businesses Replies To Reviews
Not only do a lot of clients read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the significance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those very same clients are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
70 Percent Of Consumers Prefer To Learn About A Business Through Articles And Reviews, Rather Than Advertisements
Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review stats position clients' reviews as the most credible source of recommendations. Online reviews usually carry the very same weight as suggestions from friends and family.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
83 Percent Of Consumers Do Not Trust Advertising
The standard channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads select to take note of clients' suggestions online.
Source: Statuslabs
72% Of Consumers Won't Take Action Before They Read Some Reviews
Irrespective of how appealing your marketing is, you still need client reviews. There's no other way around it. Customers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
15% Of Customers Do Not Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of potential consumers will not even consider working with a company they can't find opinions about.
Source: Statuslabs
If A Company Takes Care Of Issues Quickly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Company
Consumers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
A Solitary Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do wonders in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal
73% Of Consumers Think Customer Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear individuals aren't satisfied with ratings alone.
Written reviews make the stats appear more authentic which is what the potential consumers are looking for. Practically a third of consumers state composed reviews are the only feature that makes them believe the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review suffices for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone