71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to select a physician or an attorney.

Younger people (age 18-35) are even more likely to work with an expert based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also affect our buying preferences.

According to social reviews data, Facebook impacts over half of users' purchase decisions.

Facebook reviews stats expose that four out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

Google Represents 57.5 Percent Of All Reviews Around The Globe

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

No matter how attractive your marketing is, you still require consumer reviews. There's no other way around it. Consumers are still happy to hear you out, however they trust other people more.

Source: My Testimonial Engine

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those same customers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

82% Of Customers Check Out Review Sites Since They Want To Buy A Product Or A Service And Want To Get The Truth About The Businesses Products And Services.

Review websites are locations that customers go to get the truth about a product, business or service . Users come because they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Customers Might Spend 31% More With A Business That Has Excellent Reviews

Take notice of this fact. The better other users explain your product or service, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

If A Company Handles Issues Quickly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Business

Clients do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there is absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Normally, 142 million consumers check out Yelp each month. If you have not declared your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Posted On Twitter Can Boost Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews

Keeping in touch with your clients builds their trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are more willing to spend more money with a company.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management statistics show a business's reputation does not impact just the customers. Potential team members also take a look at scores and take a look at reviews.

Source: Deloitte

91% Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics position clients' reviews as the most credible source of suggestions. Online reviews usually bring the same weight as suggestions from loved ones.

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated material can do wonders in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

77% Of Users Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs