64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out client reviews, concur that it increases their buying confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick a medical professional or a legal representative.

Younger people (age 18-35) are even more likely to work with a professional based on online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

90 Percent Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

Presently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

82% Of Consumers Go To Review Sites Since They Want To Acquire An Item Or A Service And Want To Get The Truth About Business Product Or Services.

Review sites are places that customers go to get the truth about a item, business or service . Because they have currently formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

67% Of Consumers Admit Reviews Are A "Very Important" Factor When Choosing A Service Provider

When consumers have to pick a service provider, reviews have a massive effect on their decision.

Source: DemandGenReport

74% Of Local Businesses Have At Least One Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online ratings statistics, we learnt that a business needs to have a minimum of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of client reviews go on without a reaction. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a business's reputation does not affect just the customers. Potential team members also take a look at scores and read reviews.

Source: Deloitte

83% Of All Younger Customers Were Invited To Post A Review Recently

Of those invited, 80% of consumers did submit a review. In general, businesses have actually asked 66% of all consumers to post a review on their business.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Leave A Review

More than a 35% would leave a review to notify others about their client encounter and 24% would certainly direct their review to the business itself.

Over a 26% would want to submit a review to help other people with their decision making process.

Source: Podium

Customers Could Spend 31% More With A Business That Has Great Reviews

Focus on this statistic. The better other users explain your services or product, the more cash you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

89% Of Buyers Like To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, most people prefer to read reviews on their cell phones.

Source: Statista