95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Online Product Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent

User review statistics show the purchase probability for a product with five reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

83% Of All Young Buyers Were Asked To Leave A Review Recently

Of those invited, 80% of consumers did give a review. Overall, companies have asked 66% of all consumers to give a review on their business.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics suggest a business's reputation does not affect just the consumers. Prospective employees likewise look at scores and take a look at reviews.

Source: Deloitte

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Typically two thirds of companies have excellent and good scores. Only 5% of businesses have a score listed below three stars.

Source: Brightlocal

If A Company Manages To Resolve Problems Quickly And Efficiently, 95% Of Unhappy Clients Will Go Back To A Company

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Visitors Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. For that reason, purchasing decisions are made quickly.

Online reviews are undoubtedly convincing, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive impact user scores have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Clients Browse A Businesses Replies To Reviews

Not only do the majority of customers read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your clients creates trust. Even something like responding to their remarks and reviews can make them feel valued.

As you may anticipate, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Customers expect to see some negative reviews.

Source: Capterra

More Than Half Of Shoppers Aged 25-34 Posted Reviews

According to Statista, the younger generations are plainly the more vocal ones.

Source: Statista

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat customers well typically succeed, review websites help make certain of that.

Source: Statuslabs

49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of consumers, who take notice of the variety of reviews is currently at 46%.

Source: Brightlocal