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15 Percent Of Users Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of prospective customers will not even consider doing business with a company they can't find opinions about.
Source: Statuslabs
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Business
This stat is one of lots of that illustrate the value of online ratings. Now that news of consumer fulfillment travels this quick, keeping your clients pleased is more important than ever.
57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Moreover, 11% looked only for businesses with a best five star ranking.
Source: Brightlocal
83% Of Consumers Don't Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to focus on clients' recommendations online.
Source: Statuslabs
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
Regardless of how appealing your marketing is, you still require consumer reviews. There is no skirting around it. Customers are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
A Lone Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated content can do wonders in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent increase.
Source: RevLocal
63.6% Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
These online review stats reveal the basic appeal of a site can just presume when it comes to trust.
Source: Review Trackers
Reviews Shared On Twitter Can Increase Revenues By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site
Normally, 142 million customers check out Yelp each month. If you have not declared your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
The Typical Review Length Has Gotten 65% Shorter Since 2010
Lately reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
Positive Reviews Encourage 68% Of Customers To Use Local Businesses
Given that the huge majority of consumers read reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
82 Percent Of Customers Visit Review Sites Due To The Fact That They Wish To Acquire A Service Or A Product And Want To Get The Facts About Business Services And Products.
Review sites are places that people go to get the truth about a item, business or service . Users come due to the fact that they have currently formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Consumers expect to see some negative reviews.
Source: Capterra
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers well usually flourish, review websites help make certain of that.
Source: Statuslabs
77% Of Customers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how excellent your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs