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This Is What Your Customer Receives
89% Of Shoppers Choose To Read Reviews On Their Smartphones
Be it by means of an app or a mobile web browser, people young and old prefer to read reviews on their phones.
Source: Statista
89% Of Clients Browse A Businesses Reactions To Reviews
Not only do the majority of individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats position consumers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the very same weight as guidance from friends and family.
Source: Brightlocal
67% Of Customers Report Reviews Are A "Very Important" Factor When Choosing A Service Provider
When customers need to pick a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
86 Percent Of Customers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
83% Of All Young Shoppers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did give a review. In general, companies have actually asked 66% of all clients to give a review on their business.
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Overall two-thirds of companies have great and exceptional ratings. Just 5% of companies have a rating listed below three stars.
Source: Brightlocal
90 Percent Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Ratings
Online review data make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the stats appear more genuine which is what the potential consumers are trying to find. Nearly a third of customers say written reviews are the only function that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
Because They Desire To Acquire A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Check Out Review Sites.
Review websites are locations that people go to get the facts about a business, service or item . Users come since they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
60 Percent Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.
Reviews and ranking statistics reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who take note of the number of reviews is currently at 46%.
Source: Brightlocal