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Just 6 Percent Of Consumers Don't Rely On Consumer Reviews At All
According to client review statistics, a massive 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews first.
Source: Statista
30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews
Staying connected with your customers develops trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.
As you might expect, customers who feel this way are happy to invest more cash with a business.
Source: Statuslabs
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, concur that it increases their purchasing confidence.
Businesses utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for a product with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise influence our purchasing preferences.
According to social media reviews stats, Facebook impacts over half of users' purchase choices.
Facebook reviews statistics expose that four out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
Consumers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. For that reason, purchasing decisions are made quickly.
Online reviews are clearly convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Software Reviews Influence Over 98% Of All Buyers
18 percent of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same customers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
63.6% Of Consumers Check Out Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review statistics reveal the basic appeal of a site can just presume when it comes to trust.
Source: Review Trackers
49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
Reviews have a massive impact on their decision when customers have to select a solution provider.
Source: DemandGenReport
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
89% Of Clients Review A Businesses Reactions To Reviews
Not only do many clients read the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.
Source: Brightlocal