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67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When customers have to choose a solution provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
These online review stats reveal the general popularity of a site can just go so far when it concerns trust.
Source: Review Trackers
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Consumers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Buying decisions are made quickly.
Online reviews are undoubtedly convincing, yet marketers haven't always come to value the power of them.
Source: Martech Zone
74% Of Regional Businesses Have At Least 1 Google Review
One review is far from enough to enhance your website's SERP ranking.
Taking a look at online rankings data, we discovered that a company needs to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses in fact utilize them.
Although we now know why consumer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
Only 6% Of Consumers Don't Rely On Consumer Reviews At All
According to consumer review statistics, a massive 19 percent of consumers constantly rely on online reviews and never a purchase without checking out reviews initially.
Source: Statista
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated material has an indisputable impact on customers.
If businesses stop to consider the power of client reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the huge impact user rankings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to select an attorney or a medical professional.
Young people (age 18-35) are even more inclined to work with a professional based on online reviews. Only 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
Software Reviews Impact Over 98 Percent Of All Purchasers
18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
77% Of Clients Would Most Likely Leave A Review If They Were Asked
More than a 35% would submit a review to inform others about their client encounter and 24% would definitely direct their review to the company itself.
Over a 26% would want to give a review to help other people with their choice making process.
Source: Podium
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you provide them an excellent experience.
Source: Brightlocal
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the maker states. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the significance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those exact same consumers are also willing to accept slower shipping times for such products.
Source: Turntonetworks