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Online Item Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270%
User review stats reveal the purchase probability for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
If A Business Manages To Resolve Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Company
Customers don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read much more reviews to get a clear view of how business is in fact doing. Do not depend upon that fact alone.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'constantly' or 'very often'.
Source: Trust You
73 Percent Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with ratings alone.
Consumer reviews make the statistics appear more genuine which is what the would-be clients are looking for. Nearly a third of customers say written reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
Google Accounts For 57.5% Of All Reviews Across The World
As can be anticipated, Google remains in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
If They Were Asked, 77% Of Clients Would Likely Leave A Review
More than a 35% would leave a review to educate others about their client encounter and 24% would rather direct their review to the business itself.
Over a 26% would want to submit a review to assist other people with their choice making process.
Source: Podium
89% Of Shoppers Want To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile browser, most people choose to read reviews on their mobile devices.
Source: Statista
A Solitary Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have a massive impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44 percent increase.
Source: RevLocal
Negative Reviews Can Increase Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, individuals spend more than five times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge impact user ratings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
The Typical Review Length Has Become 65% Much Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.
Source: Review Trackers